At Betano, gaming should always be a conscious and moderate form of entertainment. Our commitment is to provide a safe environment, minimizing negative effects and promoting healthy practices through our Responsible Gaming Policy.
To help you stay in control, we provide several player protection tools that you can configure directly in your account under Profile > Player Protection:
Player Protection Tools:
Financial Limits: Set daily, weekly, monthly, or yearly limits for your deposits and bets (Sports and Casino).
Take a Break: Suspend access to your account for a short period of time immediately.
Self-Exclusion: If you feel the need for a long-term break, you can activate temporary self-exclusion (minimum 3 months) or permanent self-exclusion.
Activity History: Monitor your transactions and bets to have a clear view of your spending (History > Transactions).
Withdrawal Cancellation: You can disable the option to cancel pending withdrawals to ensure funds are handled as planned.
Warning Signs: Has gaming stopped being fun? If you feel the need to chase losses, lie about your habits, or neglect responsibilities, take our self-assessment questionnaire in the Responsible Gaming Policy.
For more details, please see our Responsible Gaming Policy or contact our Customer Support.