To regain access to your Betano account, identify the reason for the restriction and follow these steps:
Take a Break or Self-Exclusion If you decided to take a break or self-exclude, you can manage your account reactivation yourself:
Go to Profile > Player Protection and follow the instructions to revoke the restriction.
Note: Please remember that legal waiting periods apply after your request.
Inactive Account (24 months of non-use): If your account has been suspended due to prolonged inactivity, you can request a quick reactivation via the Contact Form or Live Chat.
For more information on reactivation, see “Inactive Account: How to reactivate after 24 months?Inactive Account: How to reactivate after 24 months?”