Inactive Account: How to reactivate after 24 months?

If your account has not been used for more than 24 months, our system suspends access for security reasons. There are no fees associated with this status.

How to request reactivation: To regain access, you must fill out our Contact Form with the following details:

1. Category: Select "Account Problems".

2. Topic: Choose "Account Reactivation".

3. Message: Write "Request for account reactivation" and include:

   • Username

   • Date of Birth

   • Tax Identification Number (NIF)

Note: Before the account becomes inactive, Betano will send a warning notice to your registered email address.