If the event has ended and the bet remains open, follow these steps:
Check History: View your Bet History to see if the selection is listed as "Open".
Review Market Rules: Ensure the market does not depend on extra time or an official decision that may have changed (E.g., VAR or own goal correction).
Wait for Technical Settlement: The average settlement time is 30 to 60 minutes after the event ends. For complex statistics markets, this may take longer.
Support: If the bet remains open after this period, contact Live Chat with your Bet ID ready for immediate verification.