At Betano, we want gaming to always be a positive experience. If you feel that the balance between entertainment and gaming is becoming difficult to maintain, consider the following points based on our Responsible Gaming Policy:
Signs you should consider:
Neglecting work, studies, or family due to gaming.
Playing to pass the time, out of boredom, or to solve financial problems.
Feeling the need to play again as soon as possible after a loss to try and win the money back.
Lying or borrowing money to gamble or to cover gambling losses.
Feeling anxiety, irritability, or frustration when not playing.
Receiving criticism from others about the time or money you spend gaming.
Playing until all available account balance is lost.
How to act immediately: If you identify any of these signs, Betano provides immediate tools to regain control in the Profile > Player Protection menu:
Financial Limits: Set daily, weekly, or monthly deposit and betting limits.
Take a Break: You can suspend account access for short periods (24h, 48h, 7, or 30 days).
Self-Exclusion: For a longer break, you can activate temporary self-exclusion (minimum 3 months) or permanent self-exclusion.