If you feel that gambling is having a negative impact on your life or if you know someone who needs help, there are several support options available:
Betano Support: For questions on how to use our protection tools (limits, breaks, or self-exclusion), please contact our Customer Support team.
Specialized Support Organizations: For professional and confidential advice, you can contact the following entities:
ICAD (Institute for Addictive Behaviors and Dependencies): The national reference for support in Portugal. Visit www.icad.pt.
SRIJ (Gambling Regulation and Inspection Service): Information on responsible gaming and legal protection mechanisms. Visit www.srij.turismodeportugal.pt.
APAJO (Portuguese Association of Online Betting and Gaming): It is a non-profit association for the defense and promotion of the online gaming and betting sector, and in particular of companies that legally carry out this activity in Portugal. Visit https://apajo.pt/.
Gambling Therapy: Offers support in several languages, including Portuguese. Visit www.gamblingtherapy.org.
GamCare: One of the leading international support organizations. Visit www.gamcare.org.uk.
Gamblers Anonymous: Peer support and sharing groups. Visit www.gamblersanonymous.org.uk.