Dear Customer,
The match between Novak Djokovic and Daniil Medvedev did not reach its conclusion due to the disqualification of Daniil Medvedev during the match.
In accordance with Rule 3.3.2 of the Betting Rules, when a tennis match starts but is not completed, all bets associated with the match are voided and the stake is returned to your account.
Exception: bets on markets whose outcome had already been decided at the time of the interruption are settled normally.
Thank you for your understanding.
Kind regards,
Betano Team
The match between Novak Djokovic and Daniil Medvedev did not reach its conclusion due to the disqualification of Daniil Medvedev during the match.
In accordance with Rule 3.3.2 of the Betting Rules, when a tennis match starts but is not completed, all bets associated with the match are voided and the stake is returned to your account.
Exception: bets on markets whose outcome had already been decided at the time of the interruption are settled normally.
Thank you for your understanding.
Kind regards,
Betano Team